Return & Refund Policy

Return & Refund Policy

Customer satisfaction is important to us.

Eligible Returns

Returns are accepted only if:

• Product is damaged upon delivery.
• Wrong product is received.
• Product has a manufacturing defect.

Return Request Timeline

Return requests must be submitted within 48 hours of delivery.

Customers must provide:

• Order Number
• Photos of Product
• Photos of Packaging

Non-Returnable Items

For hygiene and safety reasons:

• Jewellery
• Innerwear
• Personalized Items
• Clearance Products

may not be eligible for returns.

Refund Process

Approved refunds will be processed within 5–10 business days to the original payment method.